Contact Us

We’re Here to Help

Have a question about an order, product, shipping, or anything else? The Maison Ivy team is happy to help.

Whether you need assistance before placing an order or have a question about an existing purchase, feel free to get in touch with us.

📩 Get in Touch

Email: maisonivystore@gmail.com

Our customer support team aims to respond to all inquiries within 24–48 business hours.

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

📦 Questions About Your Order?

For faster assistance, please provide:

• Your order number

• The email address used for your purchase

• A brief description of your question or issue

• Photos, if your request concerns a damaged or incorrect item

🌎 International Customers

Maison Ivy serves customers internationally. If you have questions about shipping times, tracking, customs, returns, or delivery, our team will be happy to assist.

Thank you for choosing Maison Ivy. We look forward to hearing from you!

Maison Ivy — Your Style. Your Statement.